IT Help Desk

Curtis Hall, room 114

Call Center Hours

Monday - Friday
8:30am - 8:00pm

9:00am - 5:00pm
(Summer 9:00am-1:00pm)

Computer Lab Hours & Locations

Information Technology

Services for Employees

Assistance is available in the following areas:


Cd/DVD Creation / Copying

Information Technology will burn Cds and DVDs for faculty and staff members at the following prices:

  • CDs: $1.00/cd with a paper jacket or $1.50/cd with a jewel case
  • DVDs:$2.00/disc with a paper jacket or $2.50/disc with a jewel case

Cost includes the creation of the disc and a customized Cd label. For more information, or to request Cds, please email the IT Helpdesk. A minimum of 10 business days are required for all requests requiring less than 100 copies. More than 100 copies may require an additional week's notice. This does not include any time used for label approval.

Technology Planning and Budgeting

Information Technology will meet with your department to discuss your technology needs, find costs for budget planning, and to help collect quotes and specifications for needed technology. To arrange a meeting, please contact our office at ext. 3348.

Additional Services For Faculty

Our Educational Technology Specialist is available to help faculty integrate technology into their course work.

For more information, visit our Education Technology Resources Site, or go to the IT tab under My CedarCrest.

Distance Learning course development and support (IE. online course material)

  • Teaching faculty the Cedar Crest Online interface.
  • Regular faculty information sessions to bring them up to date on ecollege upgrades
  • Orienting faculty to the online teaching environment
  • Pedagogical assistance for the online platform
  • Technical support to Faculty course development and maintenance.
  • Video digitizing and streaming.
  • Microsoft office suite
  • Video digitizing and streaming.
  • Microsoft office suite support in the classroom
  • Media Scanning support and training (photos, slides, etc.)
  • Media and course content archiving. This ranges from file management help to burning of CD's.
  • CD burning - CD's are created for student projects, faculty conference presentation, faculty lectures etc.
  • Audio and Video digitizing
  • Website development and support
  • Teaching Workshops (photoshop, html, Powerpoint, recording audio etc)
  • Researching technology and learning skills necessary to supporting our faculty.

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