IT Help Desk

Curtis Hall, room 114

Call Center Hours

Monday - Friday
8:30am - 8:00pm

9:00am - 5:00pm
(Summer 9:00am-1:00pm)

Computer Lab Hours & Locations

Information Technology

Official Student Email Policy

College use of email

Email is the primary mechanism for official communication within Cedar Crest College. The College has the right to expect that such communications will be received and read in a timely fashion. Official email communications are intended only to meet the academic and administrative needs of the campus community.

Assignment of student email

Official College email accounts are activated upon students’ registration for classes at Cedar Crest College. Official email addresses will be considered directory information unless the students request otherwise. For directions on accessing your Cedar Crest account, follow the link to Novell GroupWise on the left column.

Mailbox Storage Restrictions / Clean-Up

Every student’s mailbox size is restricted to 100MB. Once this limit is exceeded, students will still be able to receive email, but will not be able to reply or send new email messages until they have reduced their mailbox size below the 100MB limit.

In order to maintain optimal email system performance, all messages in the Mailbox of your Cedar Crest email account will be subject to storage restrictions. Messages in email accounts that are inactive for 120 days or more will be purged. The email account itself will not be deleted but all messages in those mailboxes meeting these criteria will be deleted.

Expectations about student use of email

Students are expected to check their email on a frequent and consistent basis in order to stay current with College-related communications. Students have the responsibility to recognize that certain communications may be time-critical.


Users should exercise extreme caution in using email to communicate confidential or sensitive matters and should not assume that email is private and confidential. It is especially important that users are careful to send messages only to the intended recipient(s). Particular care should be taken when using the "reply" command during email correspondence.

Educational uses of email

Faculty will determine how electronic forms of communication (e.g., email) will be used in their classes and will specify their requirements in the course syllabus. This "Official Student Email Policy" will ensure that all students will be able to comply with email-based course requirements specified by faculty. Faculty can therefore make the assumption that students' official Cedar Crest College accounts are being accessed, and faculty can use email for their classes accordingly.

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