Information Technology

Printing FAQ

 

Can I share my print quota with someone else for a project?

While you cannot share your quota, you are able to transfer some of your quota from your account to another person's account.  To do this, simply log in to PaperCut, at http://cccprint3:9191/user and then click on the transfer link in the left-hand navigation panel.  

How much can I print?

Every academic year students are allotted a quota for printing, equivalent to 800 black and white, single-sided printouts. Printing costs vary depending on the type of paper, ink, and duplexing options used.

What are the Different Printing Charges?

  • Plain Black and White, Single Sided Printouts: $0.05 per page
  • Duplex Discount: 25% off print job
  • Color Printout: $0.25 per page
  • Color Printouts for non-standard size paper: $0.50 per page

How can I tell how much I've printed?

During the logon process a small window is displayed that shows the remaining quota available. To see your history of printing, click the link at the bottom of the window. Alternatively, you may visit the following web site from anywhere to view your print quota and history: http://cccprint3:9191/user

What if I run out of quota?

It is assumed that no user will exceed the quota. However, should you consume the entire quota and require more, you can purchase prepaid $1, $5, and $10 print cards at the College Bookstore in TCC or at the IT Helpdesk in the Cressman Library.  Simply enter the number on the card into PaperCut to increase your quota.

I didn't use my quota, so how can I get the money?

The quota is not money, nor is it an allocation. In reality, the quota is a limit to prevent users from seriously abusing the system. The quota is a privilege for printing and requires users to exercise responsibility.  Quota balances are zeroed out the week before classes begin each fall.

What if my print job jams or is illegible?

Students who believe they have been incorrectly charged for printing or who have encountered a mechanical malfunction may request a credit to their printing account at the IT Help Desk located on the main floor of the Cressman Library, or online at http://cccprint3:9191/user (must be on-campus).

Directions for requesting a refund online pdf file

Acceptable reasons for a refund include:

  • Low toner
  • Paper jam
  • Damaged paper Lines in print
  • Quality of prints

Please Note: Refunds will not be given for print errors made by the person printing, such as pages or print options being set up incorrectly. Choose Print Preview to make sure that everything is correct before printing to avoid unwanted printouts.

Do student organizations get a separate print quota?  

Student organizations will use Printing Services for large printing jobs, but will receive a quota for everyday needs. Organizations wishing to increase their quota amount must request it through the Womens Leadership and Student Development Office.