Information Technology

Technology Resources on Campus

 

Connecting to the Internet in the Residence Halls

If you're bringing a new or used computer that meets (or exceeds) our minimum specifications, you can connect to the internet from your room. All residence halls are wireless throughout. In addition, each room is equipped with one Ethernet connection per student.

Almost all newly purchased computers come with both ethernet and wireless cards. If you're not sure, you can bring your computer to the Information Technology Department, and we will be happy to assist you. If you need an ethernet cable, you can purchase them at the Campus Bookstore. We suggest that you purchase at least a 14 foot cable.

 

Where to go for Help about:

  • Network Login or Email login issues:
    • Information Technology Helpdesk @ ext. 3348 Cressman Library main floor M-F 8:30am – 8:00pm & Sa-Su 9:00am - 5:00pm
      (off-campus call 610-606-4635)
  • Accessing My CedarCrest
    • Information Technology Helpdesk @ ext. 3348 Cressman Library main floor M-F 8:30am – 8:00pm & Sa-Su 9:00am - 5:00pm
      (off-campus call 610-606-4635)
  • Accessing or Using Cedar Crest Online:
    • Should you experience difficulty logging into My CedarCrest or the Cedar Crest Online link, please contact the Cedar Crest IT HelpDesk at 610-606-4635 or email helpdesk@cedarcrest.edu.
    • If you experience difficulty using Cedar Crest Online, please contact Cedar Crest Online Helpdesk directly at 800-585-5257 or CedarCrestTech@onlinestudentsupport.com.
  • General Technology questions/issues:
    • Information Technology Helpdesk @ ext. 3348 Cressman Library main floor M-F 8:30am – 8:00pm or email helpdesk@cedarcrest.edu
  • Help Using Microsoft Word, PowerPoint, Excel, or Technology in General:
  • Help for other course-specific software:
    • If you are unfamiliar with the software, contact your professor for assistance. These programs are not supported by our consultants.
  • Paper/Toner Issues in the Computer Labs:
    • Call the IT Helpdesk at ext. 4357 or 3348.