Information Technology


Information Technology Helpdesk Hours

When you can Call us:

Call Center Hours*:
Cressman Library Main Floor
Monday-Friday 8:30am - 8:00pm
Saturday-Sunday 9:00am - 5:00pm

Cedar Crest Online Course Support:
24/7 Availability

Call 800-585-5257 (toll free)


Email support is also available under the Course Tools section of your course.

When you can Visit us:

Walk-In Hours*:
Cressman Library Main Floor


*limited technical support available
weekends and 4:30pm - 8:00pm weekdays

Fall/Spring Semester
Monday-Thursday: 8:30am - 8:00pm
Friday: 8:30am-5:00pm
9:00am - 5:00pm

May/Summer/Winter Semester
Monday-Tuesday 9:00am - 8:00pm
Wednesday-Thursday 9:00am - 7:00pm
Friday 9:00am - 5:00pm
Saturday-Sunday 12:00pm - 5:00pm

Computer Lab Hours:

Monday–Sunday 7AM-2AM
Note: Buildings close between 10pm and 11:00pm.
Students must be in lab before building closes.

Information Technology Holiday Hours / Exceptions

Please check back often as dates are added/changed often.

Fall/Winter 2014/2015
Labor Day Weekend


Friday, August 29 IT Office is closing at 6:30 pm. Limited Lab coverage until 4:00 pm.
Saturday, August 30 IT Office is open 9:00 am - 5:00pm. Limited Lab Coverage.
Sunday, August 31 IT Office is open 1:00 pm - 5:00pm. No Lab Coverage. 
Monday, September 1 IT Office and College are closed. Labs are closed.
Fall Break  
Friday, October 10 IT Office is closing at 7:00 pm. Limited Lab coverage until 4:00 pm.
Saturday, October 11 IT Office is open 9:00 am - 1:00pm. Limited Lab Coverage.
Sunday, October 12 IT Office is open 1:00 pm - 5:00pm. No Lab Coverage. 
Monday-Tuesday, October 13-14 IT Office open from 8:30am - 4:30pm. Limited Lab Coverage until 4:00pm. 


Information Technology Directory

IT Helpdesk
on campus, dial ext. 3348


ext. 4357 (lab printer issues only)

Kathy Cunningham

Director of Information Technology

Julie Hobert

Assistant Director /Database Administrator

Paul Edinger

Web Programmer/Analyst

Matthew Kile

Instructional Designer

Scott Koder

IT/AV Technology Specialist

Michael Ortiz

Network Administrator

Shannon Pretko

Helpdesk Manager

Judy Titus

Media/AV Coordinator


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