Information Technology


Information Technology Helpdesk Hours

When you can Call us:

Call Center Hours*:
Cressman Library Main Floor

Monday-Friday 8:30am - 8:00pm
Saturday-Sunday 9:00am - 5:00pm
(Winter/Summer wknd hours are 9:00am-2:00pm)

Cedar Crest Online Course Support:
24/7 Availability

Call 800-585-5257 (toll free)


Email support is also available under the Course Tools section of your course.

When you can Visit us:

Walk-In Hours*:
Cressman Library Main Floor


*limited technical support available
weekends and 4:30pm - 8:00pm weekdays

Fall/Spring Semester
Monday-Thursday: 8:30am - 8:00pm
Friday: 8:30am-5:00pm
9:00am - 5:00pm

May/Summer/Winter Semester
Monday-Tuesday 9:00am - 8:00pm
Wednesday-Thursday 9:00am - 7:00pm
Friday 9:00am - 5:00pm
Saturday-Sunday 12:00pm - 2:00pm

Computer Lab Hours:

Monday–Sunday 7AM-2AM
Note: Buildings close between 10pm and 11:00pm.
Students must be in lab before building closes.

  • Cressman Library lab limited to building hours.
  • Residence Hall labs are 24/7 for building residents.

Information Technology Holiday Hours / Exceptions

Please check back often as dates are added/changed often.

Summer 2015
Fall Break  
Friday, October 9 Office closing at 4:30pm. Limited lab coverage until 4:00pm.
Saturday, October 10 IT Office Closed. No Lab Coverage
Sunday, October 11 Call Center open 9:00am-1:00pm. Limited Lab Coverage, walk-ins 12-1pm only.
Monday, October 12 Office closing at 6:30pm. Limited Lab Coverage until 6:00pm.
Thanksgiving Holiday  
Wednesday, November 25 Office closing at 4:30pm. Limited Lab coverage until 4:00pm
Thursday-Friday, November 26-27 College Closed.
Saturday-Sunday, November 28-29 IT Office Closed. No Lab Coverage


Information Technology Directory

IT Helpdesk
on campus, dial ext. 3348
or 4357

Kathy Cunningham

Director of Information Technology

Julie Hobert

Assistant Director /Database Administrator

Shannon Pretko

Helpdesk Manager

Paul Edinger

Web Programmer/Analyst

Matthew Kile

Instructional Designer

Scott Koder

IT/AV Technology Specialist

Michael Ortiz

Network Administrator

Judy Titus

Media/AV Coordinator


Return to Information Technology Home