Information Technology


Information Technology Helpdesk Hours

When you can Call us:

Call Center Hours*:
Cressman Library Main Floor

Monday-Friday 8:30am - 8:00pm
Saturday-Sunday 9:00am - 5:00pm
(Winter/Summer wknd hours are 9:00am-2:00pm)

Cedar Crest Online Course Support:
24/7 Availability

Call 800-585-5257 (toll free)


Email support is also available under the Course Tools section of your course.

When you can Visit us:

Walk-In Hours*:
Cressman Library Main Floor


*limited technical support available
weekends and 4:30pm - 8:00pm weekdays

Fall/Spring Semester
Monday-Thursday: 8:30am - 8:00pm
Friday: 8:30am-5:00pm
9:00am - 5:00pm

May/Summer/Winter Semester
Monday-Tuesday 9:00am - 8:00pm
Wednesday-Thursday 9:00am - 7:00pm
Friday 9:00am - 5:00pm
Saturday-Sunday 12:00pm - 2:00pm

Computer Lab Hours:

Monday–Sunday 7AM-2AM
Note: Buildings close between 10pm and 11:00pm.
Students must be in lab before building closes.

  • Cressman Library lab limited to building hours.
  • Residence Hall labs are 24/7 for building residents.

Information Technology Holiday Hours / Exceptions

Please check back often as dates are added/changed often.

Summer 2015
Friday, May 15 Office closing at 5:00pm. Limited lab coverage until 4:00pm.
Saturday, May 16 College Closed.
Memorial Day Weekend  
Saturday-Sunday, May 23-24 Call Center Open 9am-2pm. No Walk-in hours, limited lab coverage until 1pm.
Monday, May 25 College Closed.
Fourth of July Weekend  
Friday, July 3 College Closed
Saturday, July 4 IT Office closed. No lab coverage.


Information Technology Directory

IT Helpdesk
on campus, dial ext. 3348
or 4357

Kathy Cunningham

Director of Information Technology

Julie Hobert

Assistant Director /Database Administrator

Shannon Pretko

Helpdesk Manager

Paul Edinger

Web Programmer/Analyst

Matthew Kile

Instructional Designer

Scott Koder

IT/AV Technology Specialist

Michael Ortiz

Network Administrator

Judy Titus

Media/AV Coordinator


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