Information Technology

 

Information Technology Helpdesk Hours

Call Center Hours*:
Cressman Library Main Floor
Monday-Friday 8:30am - 8:00pm
Saturday-Sunday 9:00am - 1:00pm

eCollege (Online Course) Support:
24/7 Availability

 

1-877-740-2213
helpdesk@cedarcrestonline.net

Walk-In Hours*:
Cressman Library Main Floor

 

*limited technical support available
weekends and 4:30pm - 8:00pm weekdays

Fall/Spring Semester
Monday-Thursday: 8:30am - 8:00pm
Friday: 8:30am-5:00pm
Saturday:
9:00am - 1:00pm
4:00pm - 6:00pm (print cards only)
Sunday:
12:00pm-1:00pm
4:00pm - 6:00pm (print cards only)

Summer/Winter Semester
Monday-Tuesday 9:00am - 8:00pm
Wednesday-Thursday 9:00am - 7:00pm
Friday 9:00am - 5:00pm
Saturday-Sunday 12:00pm - 1:00pm


Computer Lab Hours:

Monday–Sunday 7AM-2AM
Note: Buildings close between 10pm and 11:00pm.
Students must be in lab before building closes.

Information Technology Holiday Hours / Exceptions

Finals Week
December 13 - 20, 2011 Normal Call Center/Walk-in Hours
Limited Lab Coverage
Winter Break
December 21-23, 2011

Normal Call Center/Walk-in Hours except for Friday the 23rd. The Helpdesk will close at 4:30pm.

Limited Lab Coverage during these times.

Dec 24 & 25, 2011 Office and Labs Closed
December 26 - 30, 2011

Call Center Hours*: 11:00am - 7:00pm

Walk-In Hours:

  • M & W 11:00am - 7:00pm
  • T, H, F 11:00am - 5:00pm

*Lab Coverage limited to these times.

Dec 31, 2011 & Jan 1, 2012 Office and Labs Closed
January 2-15, 2012

Call Center Hours*:

  • Monday-Friday 8:30am - 8:00pm
  • Saturday-Sunday 9:00am - 1:00pm

Walk-In Hours:

  • M & W: 9:00am - 8:00pm
  • T, H, & F: 9:00am - 5:00pm

*Lab Coverage limited to these times..

January 16, 2012

Call Center Hours*: 8:30am - 8:00pm

Walk-In Hours: 9:00am - 5:00pm

*Lab Coverage limited to these times.

January 17, 2012 Normal Academic Hours Resume
Spring 2012 Semester
Apr 6, 2012 Office and Labs Closed
May 12, 2012

Office and Labs Closed

 

Information Technology Directory

IT Helpdesk
helpdesk@cedarcrest.edu
610-606-4635
on campus, dial ext. 3348

 

ext. 4357 (lab printer issues only)

Kathy Cunningham
Kathy.Cunningham@cedarcrest.edu

Director of Information Technology

Julie Hobert
jahobert@cedarcrest.edu

Assistant Director /Database Administrator

Paul Edinger
pedinger@cedarcrest.edu

Web Programmer/Analyst

Matthew Kile
mkile@cedarcrest.edu

Educational Technology Specialist

Scott Koder
sdkoder@cedarcrest.edu

IT/AV Technology Specialist

Michael Ortiz
mlortiz@cedarcrest.edu

Network Administrator

Shannon Pretko
slpretko@cedarcrest.edu

Helpdesk Manager

Judy Titus
jltitus@cedarcrest.edu

Media/AV Coordinator

 

Return to Information Technology Home