IT Help Desk

Cressman Library, main floor
610-606-4635
helpdesk@cedarcrest.edu

Call Center Hours

Monday - Friday
8:30am - 8:00pm

Saturday-Sunday
9:00am - 5:00pm

Information Technology

 

Information Technology Helpdesk Hours

When you can Call us:

Call Center Hours*:
Cressman Library Main Floor

Monday-Friday 8:30am - 8:00pm
Saturday-Sunday 9:00am - 5:00pm
(Winter/Summer wknd hours are 9:00am-2:00pm)

Cedar Crest Online Course Support:
24/7 Availability

Call 800-585-5257 (toll free)

Email CedarCrestTech@onlinestudentsupport.com

Email support is also available under the Course Tools section of your course.


When you can Visit us:
 

Walk-In Hours*:
Cressman Library Main Floor

 

*limited technical support available
weekends and 4:30pm - 8:00pm weekdays

Fall/Spring Semester
Monday-Thursday: 8:30am - 8:00pm
Friday: 8:30am-5:00pm
Saturday:
9:00am - 5:00pm
Sunday:
12:00pm-5:00pm

May/Summer/Winter Semester
Monday-Tuesday 9:00am - 8:00pm
Wednesday-Thursday 9:00am - 7:00pm
Friday 9:00am - 5:00pm
Saturday-Sunday 12:00pm - 2:00pm


Computer Lab Hours:

Monday–Sunday 7AM-2AM
Note: Buildings close between 10pm and 11:00pm.
Students must be in lab before building closes.
Exceptions:

  • Cressman Library lab limited to building hours.
  • Residence Hall labs are 24/7 for building residents.

Information Technology Holiday Hours / Exceptions

Please check back often as dates are added/changed often.

Winter Break 2015/2016 Hours
Date Call Center Hours Walk-In Hours
Wednesday, December 16, 2015 8:30am - 4:30pm 9:00am - 4:30pm
Thursday, December 17, 2015 8:30am - 7:00pm 9:00am - 7:00pm
Friday, December 18, 2015 8:30am - 7:00pm 9:00am - 5:00pm
Saturday, December 19, 2015 CLOSED CLOSED
Sunday, December 20, 2015 CLOSED CLOSED
Monday, December 21, 2015 8:30am - 4:30pm 9:00am - 4:30pm
Tuesday, December 22, 2015 8:30am - 4:30pm 9:00am - 4:30pm
Wednesday, December 23, 2015 8:30am - 4:30pm 9:00am - 4:30pm
Thursday, December 24, 2015 8:30am - 3:00pm 9:00am -3:00pm
Friday, December 25, 2015 IT Office and Labs CLOSED
Saturday, December 26, 2015 CLOSED CLOSED
Sunday, December 27, 2015 CLOSED CLOSED
Monday, December 28, 2015 9:00am - 4:30pm 9:00am - 4:30pm
Tuesday, December 29, 2015 9:00am - 4:30pm 9:00am - 4:30pm
Wednesday, December 30, 2015 9:00am - 4:30pm 9:00am - 4:30pm
Thursday, December 31, 2015 CLOSED CLOSED
Friday, January 01, 2016 IT Office and Labs CLOSED
Saturday, January 02, 2016 CLOSED CLOSED
Sunday, January 03, 2016 CLOSED CLOSED
Monday, January 04, 2016 8:30am - 8:00pm 9:00am - 8:00pm
Tuesday, January 05, 2016 8:30am - 4:30pm 9:00am - 4:30pm
Wednesday, January 06, 2016 8:30am - 4:30pm 9:00am - 4:30pm
Thursday, January 07, 2016 8:30am - 4:30pm 9:00am - 4:30pm
Friday, January 08, 2016 8:30am - 6:30pm 9:00am - 6:30pm
Saturday, January 09, 2016 9:00am - 1:00pm NONE
Sunday, January 10, 2016 9:00am - 1:00pm NONE
Monday, January 11, 2016 8:30am - 8:00pm 9:00am - 8:00pm
Tuesday, January 12, 2016 8:30am - 4:30pm 9:00am - 4:30pm
Wednesday, January 13, 2016 8:30am - 4:30pm 9:00am - 4:30pm
Thursday, January 14, 2016 8:30am - 4:30pm 9:00am - 4:30pm
Friday, January 15, 2016 8:30am - 6:30pm 9:00am - 6:30pm
Saturday, January 16, 2016 9:00am - 4:00pm 3:00pm - 4:00pm
Sunday, January 17, 2016 9:00am - 4:00pm 3:00pm - 4:00pm
Monday, January 18, 2016 8:30am - 8:00pm 9:00am - 8:00pm

 

 

Information Technology Directory

IT Helpdesk
helpdesk@cedarcrest.edu
610-606-4635
on campus, dial ext. 3348
or 4357

Kathy Cunningham
Kathy.Cunningham@cedarcrest.edu

Director of Information Technology

Julie Hobert
jahobert@cedarcrest.edu

Assistant Director /Database Administrator

Shannon Pretko
slpretko@cedarcrest.edu

Helpdesk Manager

Matthew Kile
mkile@cedarcrest.edu

Instructional Designer

Scott Koder
sdkoder@cedarcrest.edu

IT/AV Technology Specialist

Michael Ortiz
mlortiz@cedarcrest.edu

Network Administrator

Judy Titus
jltitus@cedarcrest.edu

Media/AV Coordinator

 

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