Information Technology


Information Technology Helpdesk Hours

When you can Call us:

Call Center Hours*:
Cressman Library Main Floor
Monday-Friday 8:30am - 8:00pm
Saturday-Sunday 9:00am - 5:00pm

Cedar Crest Online Course Support:
24/7 Availability

Call 800-585-5257 (toll free)


Email support is also available under the Course Tools section of your course.

When you can Visit us:

Walk-In Hours*:
Cressman Library Main Floor


*limited technical support available
weekends and 4:30pm - 8:00pm weekdays

Fall/Spring Semester
Monday-Thursday: 8:30am - 8:00pm
Friday: 8:30am-5:00pm
9:00am - 5:00pm

May/Summer/Winter Semester
Monday-Tuesday 9:00am - 8:00pm
Wednesday-Thursday 9:00am - 7:00pm
Friday 9:00am - 5:00pm
Saturday-Sunday 12:00pm - 5:00pm

Computer Lab Hours:

Monday–Sunday 7AM-2AM
Note: Buildings close between 10pm and 11:00pm.
Students must be in lab before building closes.

  • Cressman Library lab limited to building hours.
  • Residence Hall labs are 24/7 for building residents.

Information Technology Holiday Hours / Exceptions

Please check back often as dates are added/changed often.

Fall/Winter 2014/2015

Thanksgiving Break

Tuesday, November 25 IT Office closing at 6:30pm.
Wednesday, November 26 IT Office closing at 4:30pm. Limited lab coverage until 3:00pm

Thursday-Friday, November 27-28

College Closed.
Saturday-Sunday, November 29-30 IT Office closed. No Lab Coverage.
Winter Break  
Saturday-Sunday, December 20-21 Call Center open 9am-1pm. Limited Lab coverage.
Wednesday-Thursday, December 24-25 Office and Labs closed.
Friday, December 26 IT Office open 9am-4:30pm. Limited Lab Coverage.
Saturday-Sunday, December 27-28 IT Office Closed. No Lab Coverage.
Wednesday-Thursday, December 31-January 1 Office and Labs closed.
Spring/Summer 2015
Spring Break  
Monday-Friday, March 9-13 IT Office open 8:30am - 6:00pm. Limited lab coverage until 4pm.
April Break  
Friday, April 3 College Closed.
Saturday - Sunday, April 4-5 IT Office closed. No Lab Coverage.


Information Technology Directory

IT Helpdesk
on campus, dial ext. 3348


ext. 4357 (lab printer issues only)

Kathy Cunningham

Director of Information Technology

Julie Hobert

Assistant Director /Database Administrator

Paul Edinger

Web Programmer/Analyst

Matthew Kile

Instructional Designer

Scott Koder

IT/AV Technology Specialist

Michael Ortiz

Network Administrator

Shannon Pretko

Helpdesk Manager

Judy Titus

Media/AV Coordinator


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