Information Technology Helpdesk

Cedar Crest Student with Laptop

Information Technology is committed to supporting the needs of all members of the Cedar Crest community. Our staff provides a broad range of technology services, including help desk services and lab support, AV/Media services, software and application support, and networking services.

Where to Go for Help:

  • Network Login or Email login issues:
    • Information Technology Helpdesk at 610-606-4635
      M-F 8:30am – 8:00pm & Sa-Su 9:00am - 5:00pm
  • Accessing My CedarCrest
    • Information Technology Helpdesk 610-606-4635
      M-F 8:30am – 8:00pm & Sa-Su 9:00am - 5:00pm
  • Accessing or Using Cedar Crest Online:
    • Should you experience difficulty logging into My CedarCrest or the Cedar Crest Online link, please contact the Cedar Crest IT HelpDesk at 610-606-4635 or email
    • If you experience difficulty using Cedar Crest Online, please contact Canvas Online Helpdesk directly at 844-303-8287.
  • General Technology questions/issues:
  • Help Using Microsoft Word, PowerPoint, Excel, or Technology in General:
  • Help for other course-specific software:
    • If you are unfamiliar with the software, contact your professor for assistance. These programs are not supported by our consultants.
  • Paper/Toner Issues in the Computer Labs:
    • Call the IT Helpdesk at 610-606-4635.